FREQUENTLY ASKED QUESTIONS

Our signs are made from 3/4 inch "aged & distressed" knotty pine.

Yes, we provide mock-ups within 24 hours of purchase - please check your Etsy messages (NOT email). If we do not hear from you within 3 days we will consider the mock-up approved and will move forward with your order.

We start making your sign within 24 hours of receiving your mock-up approval. Most signs ship within a week.

We use a unique 7 step process to make each custom sign in our wood shop. The process involves "aging" the raw wood, printing, sanding, distressing, staining and finishing the final product with 2 coats of polyurethane. Each sign is personally made, by hand, and every sign is unique in appearance. 

No, all of our signs are given 2 coats of a water-based polyurethane which is intended for indoor display only. 

Each sign includes hanging hardware and comes ready to hang.

If you receive your order with a defect or damage please contact us immediately with a photo so that we can get a replacement (of the same design) into production for you ASAP.

*** We cannot edit your sign after you have approved it so please review it very carefully (on a larger than cellphone screen is best).***

If you approved your artwork but received an incorrect version we will replace your sign at no cost to you.

If your artwork arrives with a mistake on it that you did not notice when you approved the mock-up then we are not responsible for replacing your sign. So please review your mock-up VERY CAREFULLY! 

We are located in our hometown of Nevada City, Ca.